Ms. Kelly’s Remote IT Support Services – Privacy Policy
Introduction
At Ms. Kelly’s Remote IT Support Services, your privacy is of utmost importance. As a dedicated professional, I understand the trust you place in me when you share your personal information. This privacy policy is designed to inform you about how I collect, use, and protect your personal data. Whether you’re a long-time client or considering my services for the first time, I want you to feel confident and secure. My commitment is to handle your information with the highest level of care and confidentiality, ensuring that your privacy is respected and safeguarded at all times.
Information Collection
I collect personal information that you voluntarily provide through my website or during service provision. This may include:
- Personal Details: Name, email address, phone number
- Payment Information: Credit card details, billing information
- Service Usage Data: Information related to the IT support services provided
Use of Information
Your personal information is used to:
- Service Delivery: Provide and manage IT support services
- Transaction Processing: Process payments and send confirmations
- Service Improvement: Improve service quality and customer experience
Information Sharing
- Third Parties: I do not share your personal information with third parties, except as necessary to provide the services or comply with legal obligations.
- Service Providers: Trusted service providers who assist in operating the website and conducting business
Data Security
- Protection Measures: I implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Encryption: Use of encryption technology for secure data transmission
Your Rights
You have the right to:
- Access Information: Access the personal information I hold about you
- Request Corrections: Request correction of inaccurate information
- Request Deletion: Request deletion of your personal information
Cookies
- Usage: My website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings.
Changes to this Policy
I may update this privacy policy from time to time. Changes will be posted on my website, and the effective date will be updated accordingly.
Contact Information
If you have any questions or concerns about this privacy policy, please contact me at tgirlmskelly@tgirlmskelly.com.
Effective Date
This policy is effective as of June 2024.
mskelly@tgirlmskelly.com